User Agreement
User Agreement
Effective Date: December 24, 2024
Welcome to MaxByte LLC (“we,” “our,” “us”). This User Agreement (“Agreement”) governs your use of our website and services, accessible at MAXBYTESOLUTIONS.COM. By using our services, you agree to comply with this Agreement. If you do not agree, you must refrain from using our services.
1. Acceptance of Terms
By creating an account, purchasing a service, or using our website, you agree to be bound by this Agreement. This Agreement applies to all visitors, customers, and account holders (“Users”).
2. Eligibility
To use our services, you must:
- Be at least 18 years of age or the legal age of majority in your jurisdiction.
- Have the authority to enter into a binding contract.
3. Services Overview
3.1 Hosting Services
MaxByte LLC offers shared, cloud, VPS, and WordPress hosting.
3.2 Domain Registration
We provide domain registration and management services.
3.3 Additional Features
SSL certificates, website backups, and 24/7 customer support.
4. Account Registration
4.1 Registration Requirements
Users must provide accurate and up-to-date information during the registration process.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials. Unauthorized account access should be reported immediately.
4.3 Account Termination
We reserve the right to terminate accounts for any breach of this Agreement or misuse of services.
5. User Responsibilities
5.1 Prohibited Uses
You agree not to:
- Use our services for illegal activities such as fraud, spamming, or phishing.
- Violate intellectual property laws.
- Host or distribute malicious content, including malware or viruses.
5.2 Resource Usage
Users must adhere to the resource limits specified in their hosting plan. Overuse may result in additional charges or suspension of services.
5.3 Compliance with Laws
You are responsible for complying with all applicable local, state, and international laws.
6. Fees and Payment
6.1 Service Fees
All prices for services are listed on our website and are subject to change with prior notice.
6.2 Payment Terms
- Payments are due in advance of service activation.
- Accepted payment methods include credit cards and other payment gateways provided on our website.
6.3 Refund Policy
- Eligible refunds are governed by our Refund Policy.
- Domain registration and certain services are non-refundable.
6.4 Late Payments
Failure to pay may result in account suspension or termination.
7. Service Availability
7.1 Uptime Guarantee
MaxByte LLC guarantees 99.9% uptime for hosting services, excluding planned maintenance or unforeseen outages.
7.2 Technical Support
We provide 24/7 technical support for service-related issues.
7.3 Modifications
We reserve the right to modify, suspend, or discontinue services with prior notice when possible.
8. Intellectual Property
8.1 Ownership
All content on our website, including text, graphics, and software, is owned by MaxByte LLC or its licensors.
8.2 Limited License
We grant Users a non-exclusive, non-transferable license to use our services as outlined in this Agreement.
9. Privacy
Your use of our services is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.
10. Termination of Services
10.1 By the User
Users may terminate their account or service subscription at any time via the user dashboard.
10.2 By MaxByte LLC
We reserve the right to terminate or suspend accounts for:
- Violation of this Agreement.
- Non-payment of fees.
10.3 Effect of Termination
Upon termination, access to services and associated data may be permanently deleted.
11. Disclaimers and Limitations of Liability
11.1 Disclaimers
Our services are provided “as is” and “as available.” We do not guarantee that our services will meet your specific requirements or expectations.
11.2 Limitation of Liability
To the fullest extent permitted by law, MaxByte LLC is not liable for:
- Indirect, incidental, or consequential damages.
- Loss of data, revenue, or business opportunities.
11.3 Indemnification
You agree to indemnify and hold MaxByte LLC harmless from any claims arising from your use of our services.
12. Dispute Resolution
12.1 Informal Resolution
Users agree to attempt to resolve disputes informally by contacting our support team.
12.2 Arbitration
If disputes cannot be resolved informally, they will be settled through binding arbitration under Wyoming law.
12.3 Governing Law
This Agreement is governed by the laws of the State of Wyoming.
13. Force Majeure
MaxByte LLC is not liable for delays or failures in performance due to events beyond our control, such as natural disasters, government actions, or technical failures.
14. Amendments
14.1 Changes to Services
We may modify or discontinue services with prior notice to Users.
14.2 Changes to the Agreement
This Agreement may be updated periodically. Continued use of our services constitutes acceptance of the updated terms.
15. Entire Agreement
This Agreement constitutes the entire understanding between you and MaxByte LLC regarding the use of our services.
16. Contact Information
If you have any questions or concerns regarding this Agreement, please contact us at:
MaxByte LLC
30 N Gould St Ste N
Sheridan, WY 82801
Phone: +1 (307) 357-5903
Email: support@maxbytesolutions.com